Think you are trying to fight from the fire after you have read the book about firefighting or after going on a one-day training class about how to do it. Will you be able to do it?
Probably not, The truth is that the only way to become good at any skill is to practice and work on expert feedback. Many leaders and learners believe that overview of the skill is enough and mistakenly ignore the importance of practicing for improving the skills at the work.
Why Practice Matters?
To learn a new skill and to work on earlier performance needs practice and need adjustments. Achievement is only when you are trying and what works and what does not work.
Well, learning requires people to step out of their comfort zone and improve the behavior that they want to change.
Remember every expert is an expert because they practice a lot.
To know more about how practice can affect your training needs assessment. Keep reading: https://lsaglobal.com/blog/the-importance-of-practice-for-improving-skills-at-work/
Have you ever wondered what does customer focus simply means? It simply means, putting the customer at the center of your business, where you are focusing on customer needs first.
When you see the product through the lens of the customer, you look into the ide even further. It looks like now you are the customer and sometimes even your customers, customers. This makes you look through the eyes of the customer, and you understand their needs, wants aspirations and priority.
So, it is good to go with the skills that will increase your revenue, win rates and will ensure your sales team consistency. And for the same let us help you with some underutilized customer focused skills:
Clients desired outcomes: what you need to understand first is your client needs, what the client wants to achieve from your business and what is personal standpoint of him. Tell him what a successful solution will look like and cater to his needs.
Sounds interesting? To know more about Consultative Selling Training, keep reading at: https://lsaglobal.com/blog/3-underutilized-customer-focused-selling-skills/
Do you want to set your company on the growth path? Make sure that you understand the relationship between corporate culture and growth. If you are in leading position, then you will have to understand how company culture views areas like the decision, customers, markets, quality play a significant role in the go-to-market execution.
But what corporate culture is? It how things are done in an organization, and it is also the way employees think, behave and work. It also includes the values and beliefs which drive business behaviors and practices.
There are examples which prove that a bad corporate culture may cause companies to fail. How long a sales culture that ignores its customers will survive. In fact, such shoddy practices may dent your brand so severely that your customers may even start fleeing you. It is where you will have to foster a high-performance culture that helps your company grow with the right direction and pace. Want to know more? Click here!