“The only constant thing in today’s world is change.”-Anonymous.
Yes in today’s world many drivers are changing the world rapidly. From the internet to smartphones, to nanotechnology change is happening at such a fast pace that it has become imperative to assess the change continuously. To effectively manage the change within the organization the teams have to put in extraordinary efforts.
Change Readiness Assessment
When the technology advances, it results in new business processes that may be new equipment or a new process. It also assesses the employees for their readiness to accommodate to these changes in the environment. Whether they are prepared to communicate through the new ways and can collaborate with the global teams and a new set of customers that are more informed and demanding?
The result of the change readiness assessment can help the organization in identifying the areas that need more attention. They can put in more efforts in the form of training and prepare the employees for the roll-out of the new things or the change. It helps in the internal selling of the change idea, and the employees are more prepared for it psychologically.
The thorough assessment usually contains a combination of survey and interviews with internal and external stakeholders. There may be some rating questions for the different demographic categories. Then the assessment may have the open-ended questions as well to seek the opinion in detail. The duration of the assessment varies from one organization to the other and the complexity of the project as well.
What Can It Measure?
The assessment can measure many things; it can tell how well the purpose has been communicated and have the goals of the changes been effectively communicated. It helps in clarifying the hazy idea that can undermine & bog down the entire effort. There may be certain groups in the organization that are more involved than the others. These people often are more open to the idea of change.
The assessment can also help measure the level of confidence and the ability to use the new processes and the technology. It can contribute to promoting the acceptance of the change as well.
Why Is It Important?
If the changes are done slowly, it may defeat the very purpose and if they are pushed quickly, they may intimidate the people and may lead to failure of the purpose or the change goal. Thus change readiness assessment helps in ensuring that your efforts are on track and bear the desired fruits.